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Terms and conditions

1. Fees

1.1 All brochure course fees are subject to VAT at a rate of 17.5%, this is detailed in the training costs.

1.2 All places will be reserved on QTUK receiving a signed booking form either by post or fax.

1.3 Places may be booked provisionally by telephone.

1.4 Places can only be secured on receipt of payment.  The balance of the fee must be paid in full 14 days before the course date.

2. Cancellation by clients:

2.1 In the event of cancellation by the client QTUK must receive notification 14 days prior to the course commencement date.

2.2 If cancellation is made within 14 days of the course date, course fees will not be refunded.

2.3 All refunds at any time will be subject to a £15 administration charge.

2.4 Substitution of the original course applicant for another person can be made with the consent of QTUK.

2.5 QTUK must be notified of any substitution of persons attending courses before the course start date.

3. Cancellation by Quality Training UK Ltd

3.1 Whilst every attempt is made to ensure that all advertised courses actually run, QTUK will notify the client of cancellation as soon as practically possible where it believes on reasonable grounds that cancellation is necessary.

3.2 QTUK shall notify the client of cancellation not less than 10 days prior to the commencement of the course where numbers failed to reach a workable minimum for the commencement of the course.

3.3 In the event of cancellation clients will be offered the choice of the following options:

3.3.1 Another course on a different date or at a different venue.

3.3.2 Full refund of the course fee paid.

4. Booking Form – Conditions

4.1 If you would like QTUK to invoice a company or authority for please make the address clear on the booking form, or send a purchase order with the booking form.

4.2 A signature on the booking form is a commitment to payment of the full course fee and signifies agreement with the Terms and Conditions stated that relate to making this booking.

Quality Training UK is the trading name of Quality Training UK Ltd
company registered in England No: 4356543
Registered Office: Barnsfield Office, Kerslakes Court, King Street, Honiton, Devon EX14 1DA